REGISTRATION | RELATED SITES | SITE FEATURES
USER CONTENT | CONTACTING THE HERALD NEWS | TECHNICAL ISSUES
REGISTRATION
How can I use this site?
It's simple. Anyone can read the stories, look at the photographs, listen to audio and see video and photo galleries.
You must register and select a password to post stories or photos or to add your opinion.
Fill out the simple form requesting your name, e-mail address and other basic information. We also ask for your telephone number. We promise not to share that number with anyone else, but we need a way to confirm information if your story or photograph is selected for our print edition. Click here to read our Privacy Policy.
Why should I register?
Registering for our Web site will allow you to take full advantage of everything myheraldnews.com has to offer. Once registered, you will be able to contribute to the site -- to post stories, photos and opinions. Click here to read our Privacy Policy.
Can other users see my name and e-mail address?
Others can see that information only if you include it with the stories or photos you post. Otherwise, your postings will display only the screen name that you select when you register. Myheraldnews.com staff will know your name, e-mail address and telephone number. We will not share or sell that information to anyone else. We provide our advertisers and other vendors with demographic and preference information. We also use it for our own research purposes. Click here to read our Privacy Policy.
I'm already registered, now how do I sign in?
After you have registered, click "Please Log In" on the upper-left of any page. Enter the e-mail address and password you gave when you registered and you're ready to go.
How can I reset my password?
You can reset your password or change the e-mail address you have on file at any time. Click on My Profile at the top of any page to access or edit your user registration. If you forgot your password or are having problems logging on to your account, please visit the Login page and we'll e-mail you a reminder.
Do I have access only to the community I select as my hometown?
No. You can view and contribute stories, photos or comments to any of the towns served by myheraldnews.com.
Can I link to a story on your site?
While linking to our site is permitted, we do not allow our material to be captured in frames or to be displayed on pages containing third-party advertising. For specific information, please refer to our Copyright page.
For permission to reprint an article appearing on myheraldnews.com, please email North Jersey Media Group's permissions department at borgj@northjersey.com. We cannot grant permission to reprint syndicated or news service material.
RELATED SITES
What happened to NorthJersey.com?
The new NorthJersey.com is a local Web portal designed to help you make the most out of life in North Jersey. You can use the comprehensive local search engine or browse event listings, classified advertisements and dining and destination guides written by actual residents. NorthJersey.com is a starting place for those interested in local jobs, cars, homes and shopping.
To read articles, view multimedia and interact on the news of the day, visit myheraldnews.com and TheRecord.net.
Where can I find things to do in North Jersey?
You can search NorthJersey.com's The Big List by date, county and town to see reader-submitted events happening in your area. On The Big List, you can save events to your calendar and share your own events.
You can also visit your My Community site to see what's going on in your town. Just go to www.MyCommunity.com. MyCommunity.com is a repository for news, photos and events sponsored by your community newspaper where visitors can post and comment on stories and search events by date or town.
FEATURES OF MYHERALDNEWS.COM
How much of the Herald News’ content is available on myheraldnews.com?
All stories written by staff writers are posted on our Web site. Many of the syndicated columns and wire stories from the newspaper will also appear on the Web site. Some features, such as coupons, mini pages, comics and puzzles are not available online.
What is available on myheraldnews.com that is not available in the print edition of the Herald News?
Myheraldnews.com offers more ways for you to participate in the news, including posting your own photos and stories, reading and commenting on blogs and stories and voting in online surveys. Myheraldnews.com also features stories told using video, audio, podcasts, photo galleries and myheraldnews.com's Sights & Sounds, which pairs audio and still photographs in a slide show format.
What is a blog?
A blog is a frequently updated online journal intended for public viewing. Most blogs are simply a starting point, with multiple links to information referenced throughout the Web. Readers are encouraged to participate in blogs by offering comments. If you’d like to join the conversation on myheraldnews.com's blogs, please review our blogging etiquette.
USER-GENERATED CONTENT
What can I post?
You can post almost anything as long as you abide by the spirit of our family-friendly Web site. You and your neighbors are interested in news the way you define it - photos, opinions, upcoming events, meeting announcements, helpful hints … whatever interests you. See the Terms of Service for specifics on what is prohibited.
How do I post a story or upload photos?
You must be registered for myheraldnews.com to post stories or upload photos.
Click the "Share Stories" button near the top of any page.
In the first drop-down box, select the town your story pertains to. For stories effecting more than one town, you can select Passaic, Morris or Bergen County.
Use the headline to create interest in your story. Below that is a large text box where you write your story.
Story writing tips:
Be sure to include the who, what, where, when, why and how. Include important specifics, including names (who), places and addresses (where), and dates and times (when).
• Make sure there is a sentence or paragraph that makes the point of the story clear.
• If you are describing an upcoming event, be sure to let readers know what they need to do to participate.
• Remember that your story needs to be complete, but that doesn't necessarily mean long. In fact, shorter is better.
If you want to include a photo, click the "Browse" button to upload a photo from your computer. Photos should be as big as your camera allowes, uncropped and unedited. Photos also must be in JPEG format.
Finally, you can add a caption to the photo. This is a short sentence explaining the photo. Be sure to provide the first and last names of the people in the photo and to identify them from left to right.(Example: John Jones, far left, is the mayor of Nirvana.) You also may want to include their ages and home towns.
If you want to save what you've entered and come back to it later, you can "Save as a Draft" by clicking on that option. You can access the story later from "My Stuff." When you're finished with a story, click "Post."
Story and photo postings show up immediately, and other users can comment on them.
How do I upload photos to a gallery?
Click on the "Post Your Photos" button near the top of any page.
In the first drop-down box, select the town your photo or photos pertain to. For stories effecting more than one town, you can select Passaic, Morris or Bergen County.
Use the headline to create interest in your photo(s).
In the next drop-down box, select the number of photos you will be uploading. The maximum is six photos per gallery, but you can upload as many galleries as you choose.
In the next field, which is a large text box, provide some basic information to introduce your photo gallery.
For each photo that you want to post, click "Browse" to upload the photo from your hard drive. Photos should be as large as your camera allows, uncropped and unedited. Photos also must be in JPEG format.
Enter a brief caption for the photo, with details on that particular photo. Remember to include the first and last names of the people in your picture. And, remember to identify them from left to right.(Example: John Jones, far right, is the mayor of Nirvana.)
Please do not violate copyright or other laws when you post photos. (See the "User Agreement" for specific posting guidelines.)
After photos are posted, other users can view and comment on them. Click on individual photos to get a larger view.
Once posted, photos can be edited or deleted at your discretion.
How do I find what I have posted?
To access stories and photos you have posted and comments you have made, click on "My Stuff" near the top-left of any page.
Can I make changes after posting a story, event or photo?
Yes. Go to "My Stuff," and click the "Modify" button next to the story, photo or comment. Make your changes and click on either "Save as Draft" or "Post." To delete your item, follow the same procedure, but select "Remove."
Can I show my friends and family what I've uploaded?
Yes. Click on your story, photo gallery or comment. At the top of the page on the right there are two links: "Print This," which prints a copy of what you uploaded, and "E-mail This," which lets you send a copy of what you have uploaded to as many people as you choose. Separate multiple e-mail addresses with a comma or semi-colon. You can also copy and send the Web address of the page you post.
How can I tell the difference between posts from myheraldnews.com staff and my neighbors?
It's easy to tell which stories and photos are from myheraldnews.com staff. Just look for the icon to the left of the story's byline. Staff photographers will be identifed in the photo caption.
What are the rules for posting content to the Web Site?
Please don’t post any inappropriate or offensive stories, photos or comments. We periodically monitor user comments but we also depend on readers like you to report offensive posts. Click here to read our Terms of Service.
What can I do if I find an offensive post on the site?
Each story and photo has a link where members can report content as inappropriate. Click the "Report Inappropriate Content" link to bring up a form that will alert myheraldnews.com editors. They will review the content and take action when necessary.
Who monitors the posting of stories and photographs?
myheraldnews.com staff reviews stories and selects the latest and most interesting for the main page.
But community members do most of the monitoring. Any visitor to this Web site can alert us to objectionable stories, photos or comments by clicking on the "Report Inappropriate Content" link. We will review it and take action when necessary. See the Terms of Service for guidelines.
CONTACTING THE HERALD NEWS
How do I contact the Herald News?
The Herald News is located at 1 Garrett Mountain, West Paterson, NJ 07424
Call the newsroom: (973) 569-7100 from 10 a.m. 6 p.m. seven days a week or e-mail: heraldnews@northjersey.com
Call customer service: (877) 954-6397 weekdays from 6 a.m. to 5 p.m., weekends 7 a.m. to 10:30 a.m. or e-mail: circulation@northjersey.com
Where do I send letters to the editor?
Please visit our Contact Us page for complete information on contacting the editors of the Herald News.
How can I reach a reporter?
Please visit our Contact Us page to see a directory of the Herald News’ editors and reporters, including phone numbers and email addresses.
How can I reach customer service?
Our Customer Care Representatives can assist you with:
- Starting new delivery service
- Setting up home delivery on AutoPay
- Changing existing delivery service
- Registering a complaint about a missed, wet, damaged or incomplete newspaper
- Answering billing questions
- Putting a temporary stop on delivery
- Making a payment on your account by credit card
- Changing your delivery or billing address
- Answering general questions about your subscription
Our Automated Phone Service can assist you with:
- Setting up home delivery on AutoPay
- Putting a temporary stop on delivery
- Registering a complaint about a missed, wet, damaged or incomplete newspaper
- Making a payment on your account by credit card
Customer Care Hours of Operation:
Monday - Friday: 6:00 a.m. to 5:00 p.m.
Saturday and Sunday: 7:00 a.m. to 10:30 a.m. (Automated phone service available at all times)
Telephone: (877) 954-6397
Fax: (201) 646-9678
E-mail: circulation@northjersey.com
What time is the Herald News delivered?
The Herald News is delivered by 6 a.m. Monday through Friday and by 7 a.m. on weekends and holidays.
How can I order a replacement paper?
For same-day replacement of a missed or damaged newspaper, call Customer Service at (877) 954-6397 by 9:30 a.m. Monday through Friday or by 10:30 a.m. Saturday and Sunday.
How do I submit a news tip?
To submit a news tip, please e-mail heraldnews@northjersey.com or call (973) 569-7100.
How can I find articles that are older than today?
You can use our search feature to find individual articles for up to one month after the date of publication. For a nominal fee, you can purchase any article that is older than 30 days from our partner, NewsLibrary.
To search the Herald News' archives since September 2005, click here
To search obituaries from the Herald News since September 2005, click here.
Back copy papers are generally available for up to 4 months. Prices: Daily paper, $3.00; Sunday paper $5.00. There is a limit of 3 copies per date. To request a back copy, please call Customer Care at 877-954-6397 with the desired date or mail your request with payment to Herald News Back Copies
150 River Street
Hackensack, NJ 07601
How can I order photos from the newspaper or myheraldnews.com?
To purchase color reprints of staff photographs from online photo galleries, visit www.NorthJerseyImages.com.
To purchase photos that were published online but were not part of a photo gallery, or photos that appeared in the Herald News, call (201) 646-4064 or email auchardt@northjersey.com.
Associated Press and freelance photographs are not available for purchase.
How do I submit a wedding announcement?
Wedding announcements appear Sundays in the Herald News and The Record. To submit a wedding announcement, please call (973) 569-7487.
Photos can be emailed to traditions@northjersey.com or brought to the Herald News at 1 Garret Mountain Plaza in West Paterson. Prices vary.
What's the difference between a death notice and an obituary?
Death notices are a paid service of the Classified Advertising department. To place a death notice, please call (973) 569-7415. Photos can be emailed to deathnotices@northjersey.com or brought to the Herald News at 1 Garret Mountain Plaza in West Paterson. The first eight lines are free.
Obituaries are stories that are either written by staff or provided to the newspaper by wire services. The Herald News reserves the right to decide which local deaths are included in our Obituaries section.
Where are the death notices located online?
Death notices and obituaries are found here. Death notices and Guest Books remain online for 30 days after publication. Family and friends can share memories and send flowers via the online death notices.
How do I place an ad in the Herald News?
Reach nearly half a million readers every day (over 600,000 on Sunday!) with your advertising message in the Herald News (ads also appear in The Record).
PRIVATE PARTY CLASSIFIED: Call 888-460-5322, fax (973) 569-7440 or email classifieds@northjersey.com
COMMERCIAL CLASSIFIED (recruitment): 888-460-5322 or www.northjersey.monster.com
COMMERCIAL CLASSIFIED (real estate, auto): 973-569-7581
COMMERCIAL DISPLAY (all other products/services): 201-646-4261
How do I place a public notice?
Call toll free: (888)-460-5322, (press 4 for the Public Notice Dept.) or e-mail to publicnotices@northjersey.com (text or Word format preferred)
Fax: (973)-569-7441
Deadline is 12 Noon:
- Monday for Wednesday edition
- Tuesday for Thursday edition
- Wednesday for Friday edition
- Thursday for Saturday & Sunday editions
- Friday for Monday & Tuesday editions
TECHNICAL ISSUES
What browsers do you support?
Myheraldnews.com site is optimized for Internet Explorer 7.x and Firefox.
How can I make myheraldnews.com my homepage?
Internet Explorer:
1. Select "Internet Options" from the "Tools" menu.
2. Click on the "General" tab.
3. If you are already on myheraldnews.com, simply click on "Use current." If you are currently visiting another Web site, type "http://www.myheraldnews.com" in the "Address" field.
4. Click "ok" to save your changes and close the window or "apply" to save your changes and continue adjusting your internet options.
Firefox:
1. Select "Options" from the "Tools" menu.
2. Click on the "General" tab.
3. If you are already on myheraldnews.com, simply click on "Use current page." If you are currently visiting another Web site, type "http://www.myheraldnews.com" in the "Location(s)" field.
4. Click "ok" to save your changes and close the window.
How can I add myheraldnews.com to my list of favorites/bookmarks?
Internet Explorer:
1. Go to myheraldnews.com.
2. Select "Add to Favorites" from the "Favorites" menu.
3. Click "ok" to save your changes and close the window.
Firefox:
1. Go to myheraldnews.com.
2. Press CTRL + D or select "Bookmark this page" from the "Bookmarks" menu.
3. Click "ok" to save your changes and close the window.
If I step away from my computer after logging in to myheraldnews.com, will I be disconnected?
You will be automatically logged off the myheraldnews.com site after 30 minutes of inactivity.
If I have a problem not addressed anywhere on this site, whom do I contact?
You can e-mail us your questions, concerns and comments. You can report technical problems here, too.
